Motif Jewelry

(734) 287-8300

Seasonal Clearance

Ziva

Ruby


Policies
	Warranty 1. To obtain service on any product, you must present receipt. 2. This warranty covers workmanship on manufacturer's defects only! Customer damages (i.e. breakage, alteration, neglect, misuse, natural wear) are NOT COVERED under this warranty. (Note: Buyer's protection plan may cover aforementioned items if purchased by consumer at time of original purchase.) 3. Customer is responsible for any and all replacement costs of parts. 4. Customer shall present for inspection and general cleaning the purchased item on a quarterly basis from date of purchase for warranty to be in effect. Failure to do so voids warranty. 5. In addition, MOTIF JEWELRY hereby disclaims any liability direct or indirect, special and/or consequential damages for breach of any expressed or implied warranty. NOTE: This warranty does not cover watch bands, crystal, batteries or accessories, including but not limited to, pouches or belt attachments for watches. This warranty does not cover man-made or lab-created stones. Motif offers you a variety of shipping methods to suite your needs. We use UPS for all of our shipping needs. All the shipments are fully insured for the Value of the Items purchased. Order Processing Depending on the payment option you select, orders are processed within one to three business days. Customers will be notified of any possible delays immediately. If an item is out of stock or backordered at the time of placing an order, the customer will be contacted with the estimated delivery date, and payments will be processed only if the customer agrees to the possible waiting time. Processing & Shipping Requirements Please note that for security reasons we do not ship to P.O. Box, AP, or APO addresses. All orders are shipped only to the billing address/alternate shipping address on file with the applicable credit card company/bank. All deliveries require the recipient's signature regardless of any waivers on file with UPS. These requirements protect your security and privacy rights. Delivery to a UPS location convenient to you can be arranged by calling one of our customer service representatives at 305.296.4112. You can also send us an email to: info@motiffinejewelers.com Shipping Methods FREE UPS Ground. Your order will be delivered via UPS Ground Select Service and will be delivered to you within 5 business days from the day the package is shipped out from our warehouse. UPS 2nd Day Air Shipping Your order will be delivered via UPS 2nd Day Air Service two business days from the day the package is shipped out from our warehouse $30.00. Saturday Delivery $45.00 UPS Next Day Air Shipping Your order will be delivered via UPS Next Day Air Service One business day from the day the package is shipped out from our warehouse $45.00. Saturday Delivery $55.00 International Shipping: Motif Fine Jewelers ships to most countries in the world. Shipping rates may vary depending on the location, total order amount, and weight of the package. Please note that applicable taxes and import duties are the sole responsibility of the customer and are non-refundable in case of any returns. More details on customs policies can be obtained by calling your local customs office. Please note that Motif Fine Jewelers reserves the right to refuse international shipments to certain countries. To learn more about our shipping policy, please contact us at 734-287-8300. You can also send us an email to: info@motiffinejewelers.com

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