Services

Thank you for visiting our website. We are thrilled that you've taken the time to explore the jewelry and jewelry services that we offer. We are committed to giving you exceptional service and education to enhance your jewelry buying experience.

Appraisals

Motif Jewelers is proud to offer comprehensive appraisals by our in-house CGA (Certified Gemologist Appraiser), certified by the American Gem Society. 

The purpose of a jewelry appraisal is to determine a precise dollar value of an item or items. Whether you need an appraisal for insurance or replacement purposes, estate settlement, or plain old curiosity, trust our appraisal specialists to provide you with an accurate and trustworthy assessment of your jewelry. All Motif Jewelers appraisals follow a strict code of ethics put forth by organizations such as American Gem Society (AGS) and Jewelers of America.

Due to changing market values, it is recommended that you renew your fine jewelry appraisals every three years. Any fine jewelry item purchased with Motif Jewelers online that exceeds a value of $2,500 includes a complimentary appraisal. Additionally, large diamond and gemstone purchases may include a laboratory grading report provided by organizations such as Gemological Institute of America (GIA) or American Gem Society (AGS). Appraisals start at $125. We offer while you wait appraisals by appointment only starting at $200. We also offer a 20% discount when you appraise 5 or more items completed at one time. Updates to previously completed appraisals by our Certified Gemologist Appraiser start at $35. Consultations are always FREE.

Repairs

Motif Jewelers conducts onsite repairs at both of our in-store locations, ensuring the safety and security of your jewelry. From ring resizing to prong repair, clasp replacement to polishing, remounts to refurbishing, let Motif Jewelers repair your jewelry with care. Make an appointment with any one of our sales specialists to inspect your jewelry, consult with one of our experienced craftsmen, and  explain repair options and price quotes. 

Custom Design

We specialize in creating custom handcrafted jewelry to meet your individual desire.

A custom made item involves intensive time commitment, both in design and manufacture. The results speak for themselves. Imagine owning a high quality, finely crafted design made just for you – a composite of your desires and your ideas, along with our advice, design abilities and technical execution.

Custom design is not for everyone, but for those that can afford it, there is nothing like the experience of having your engagement or wedding or commitment rings personalized and uniquely designed just for you… or any other piece of jewelry that is meaningful and marks a special event or feeling that you want to capture and appreciate for many years to come.

Re-designing Your Jewelry

Re-designing your jewelry can be a great experience. Why not take those older, perhaps out of date designs, and re-make them into something new and current; a new look that fits your style today.

Click here to Schedule an Appointment with one of our craftsmen.

Engraving

Customize your jewelry with a personal engraving. Motif Jewelers offers free, in-house drill engraving on qualifying items. We even off complex engravings such as photos, signatures, and fingerprints through laser engraving at our family-owned manufacturing facility. Some items may not be suitable for engraving; contact us for more details!

Special Orders

Don’t see what you’re looking for on our site? Let us know, and we can create a special order for you! Special orders are ideal for custom ring sizes and specialty items that you just can’t find anywhere else. Contact us for details and inquiries. 

Special orders may require additional time and expense for delivery. In most cases, special orders do not qualify for return or exchange. Contact us with any questions regarding your special order needs. 

Layaway

Motif Jewelers offers an easy, interest free layaway program. Lock in your desired jewelry for up to 6-months with a small downpayment and regular monthly payments. Layaway is offered at all of our in-store locations. Layaway is not currently available for online products. Downpayment based on product retail. Certain restrictions may apply. Layaway's cancelled after 30 days are subject to a 15% restocking fee.

Jewelry Cleaning

Motif Jewelers offers complimentary cleaning and inspection services in stores. Stop by and ask one of our helpful staff members for an ultrasonic and steam clean of your jewelry. We will also inspect your jewelry and inform you of any maintenance your jewelry requires. Additionally, we offer jewelry care products for cleaning at home!

Some fine jewelry items require extensive cleaning and care, which may require additional time and in some cases, cleaning fees.

Gold Buying

Motif Jewelers wants to buy your gold! If you are looking for cash for your excess gold, make an appointment with one of our gold buying specialists today!

Financing

Financing is fast and easy and it allows you to deliver on your dreams today. Please contact us to inquire about financing terms and conditions.

Insurance

Insure your jewelry’s true value and the memories behind each piece with the only insurer specializing exclusively in jewelry insurance for more than 100 years - Jewelers Mutual Insurance Company, a Motif Jewelers partner. 

Jewelers Mutual offers coverage of preventative repairs, such as prong retipping, clasp replacement, stone tightening, and more. Jewelers Mutual goes beyond the repair and replacement coverage of standard homeowners insurance - they offer worldwide protection agains theft, damage, loss, and even mysterious disappearance. They even offer the flexibility to work with your own preferred jeweler, not one they specify. For more information, visit JewelersMutual.com/Moments or call a licensed agent at 888-884-2424.

Insurance and warranties can also be obtained through many different homeowners policies, though many do not offer the same services and coverage as a jewelry specific insurer like Jewelers Mutual.

Warranty

Motif Jewelers Warranty 

-One (1) free ring sizing

-One (1) polish, rhodium, or refinish (fine jewelry only) within first 365 days of purchase

-Free inspection and cleaning; indefinite

-Manufacturing defects; one (1) year

We also offer a jewelry care plan on all new purchases from Motif Jewelers. The care plan gives you peace of mind for every piece of jewelry. Our new jewlery care plan covers the following:
-Refinish and/or Rhodium Plating
-Broken, bent or worn prongs
-Broken earring posts
-Cracked or thinning band or shank on rings
-Broken clasps, bracleet links or chains
-Loss of diamonds and gemstones due to a defective mounting
-Ring re-sizing

Our watch care plan covers:
-Crystal scratches or breaks
-Mechanism failure
-Case or bezel damage
-Broken stem and crown
-Broken clasp or band
-Battery replacement
-Repair of  water damage to water-restistant watches

Care plan is renewable after the 3 years are up. Call or email us for care plan pricing.

Request an Appointment